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Policies & Services
Confirmation | Payment • Ticketing • Pickup | 24-Hour Cancellation

[to reservations]

Confirmation

I, Snorkel Bob, will send you a reservation confirmation voucher via email (1 per group or family). You'll need to print a copy (on your printer) of the confirmation and bring it in to our store(s) to pick up your FREE Premium at S. B.'s HI.

Payment • Ticketing • Pickup

You may complete the transaction at any Snorkel Bob's on the island that adventure occurs on. We will recommend the closest store. Actual payment for snorkel gear will take place in the store, with your preference of cash, travelers check or credit card. Selection and fitting of gear will be done in the store when you arrive to assure proper fit and happiness. Click on the island of your choice to view locations of stores. Maui | Kona | Oahu | Kauai

Activities will be charged to credit card in advance to secure tickets. You must have tickets to attend adventure. Ticketing arrangements will be coordinated in advance via email or by phone if necessary. Tickets may be mailed to you in advance or picked up at a designated store prior to adventure date.

No charges will be made to your credit card for snorkel gear until you pick up your gear.

24-Hour Cancellation

All boat trips, luaus, helicopter rides or other activities have a 24-hour cancellation policy for a full refund of ticket price. Cancellations inside of 24 hours will result in full charge for that adventure. If adventure is canceled due to weather or other reason you may either reschedule or get a full refund.

There are no cancellation fees for cancelling snorkel gear reservations. If you need to cancel your snorkel gear reservations please advise us via email that you will not be picking up your gear.

 

     
 

 
     



   
     
     
     
     
     
       
 
             
 
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