: Guarantee | Returns
Everything we sell is covered by our 30 day satisfaction guarantee.
To get your 100% refund or exchange, return it to us within 30 days of
purchase, in "resaleable as new" condition, with the original
receipt (or a copy) as proof of purchase, in the original packing. Feel
free to try it on for fit, then either keep it or return it to us. See
Returns below for instructions.
Day Money Back Guarantee
The warranty for Snorkel Bob Brand items: For two (2) years after purchase,
we will repair or replace any product with defects due to materials,
parts or workmanship.
Snorkel Bob does not accept used items under the return policy or as
trade-in on other purchases.
Please refer to our 30 day return policy. If you need to return items to
us, please follow these procedures to insure a prompt replacement, refund,
Snorkel Bob is committed to providing you a secure environment for
your online shopping experience. We utilize SSL encryption and are certified
- Contact Snorkel Bob Customer
Service for Return Authorization.
- Using a good carton, return package via insured US Mail or FedEx
(Snorkel Bob will refund actual shipping costs from original FedEx
label or postage on damaged merchandise or mis-shipment).
- Enclose a copy of your purchase receipt/packing slip. If you do not
have your receipt/packing slip, please include a note stating purchaser's
name, address and approximate date of purchase.
- Send returns to: Snorkel Bob's Distribution, 700 Kapahulu Ave., Honolulu,
HI 96816 (we do not accept CODs).
- Keep a record of shipment until you have received credit or replacement